MTN gift Subscribers Free Data, Airtime For Network Outage, As CEO Apologises Again 

MTN gift Subscribers Free Data, Airtime For Network Outage, As CEO Apologises Again

On October 9, 2021, MTN subscribers were unable to access call, data and SMS services for hours In a video message on Sunday, Toriola said the downtime experienced by network users was not a result of sabotage but a system error MTN has over 77 million subscribers, according to latest industry statistics from the Nigerian Communications Commission

MTN Nigeria in a bid to compensate consumers for network outage experience on on October 9, 2021 have decided to share free data and airtime for national calls & SMS.

You’ve been refunded 1MB + N126.34 airtime for national calls & SMS valid for 14 days, till October 31. To check your balance, dial *556#.” Toriola also added that in addition, time-bound subscriptions are being extended to ensure full value is delivered In the 2.24 min video Toriola apologised to all MTN customers who were affected, while assuring of the telecom company’s commitment to providing reliable service.

 

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